Many product teams focus on outputs like closed tickets, but 64 percent of software features are rarely or never used, showing a disconnect between work done and actual impact.
Shifting focus to outcomes, which measure behavior or business change, helps teams prioritize effectively and reduce waste by aligning efforts with impactful results rather than just tasks completed.
Outcome-driven discovery involves creating an Opportunity Solution Tree (OST) to trace every feature back to a measurable outcome, ensuring all work aligns with the main goal of impacting metrics.
By emphasizing opportunity mapping and forming empowered product trios, teams can transform high-level OKRs into tangible, testable actions that drive real value and solve customer problems effectively.