Herndon & Merry, a 60-year-old metal manufacturing company, reinvented itself by pivoting to custom drapery hardware and launching IronRods.
The transformation involved embracing e-commerce and digital marketing, focusing on delivering exceptional user experiences.
The challenge was to systemize and automate the creation of custom drapery rods, which required a sophisticated online ordering and manufacturing process.
IronRods successfully transitioned from a traditional manufacturer to a leading provider of custom drapery solutions, combining heritage craftsmanship with cutting-edge digital strategies.