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From Traditional Software to a True Service: My Journey from Fixed Releases to Continuous Delivery

  • In the early years of my career, I worked extensively with big releases and rigid roadmaps.
  • We’d plan everything upfront, code for months (or a year!), and then fling a single, massive software package out to customers, when we felt “ready” to ship.
  • Once you lock those requirements, everything else becomes inflexible.
  • Waterfall-based planning largely ignores the reality that requirements can — and do — change as soon as your product meets real users.
  • Years into my career, my “lightbulb moment” came.
  • I realized we were chasing a moving target with an outdated plan.
  • The biggest takeaway for me was that SaaS is about value over version numbers.
  • But I’ve discovered a recurring pattern: behind the agile label, they’re often still effectively waterfall.
  • I’ve navigated these pitfalls repeatedly — both as an in-house leader (e.g., CTO or VP Engineering) and as a strategic consultant.
  • Viewing software as a living, evolving service dramatically accelerates success.

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