Generative artificial intelligence (GenAI) is revolutionizing retail by addressing critical business problems faced by retailers such as stock shortages, overproduction and shifting consumer demand.
Retailers face a lack of real-time inventory visibility and difficulties in accurately predicting shopper demand.
Overestimating demand can lead to excessive stock, while underestimating demand due to poor inventory visibility results in shortages of high-demand items.
Accurate demand forecasting is the key to boosting sales. GenAI can produce precise demand forecasts, helping retailers to plan inventory levels more effectively.
GenAI is offering real solutions for inventory management by enabling accurate demand forecasting, optimized stock levels and streamlined replenishment processes.
GenAI enables managers to make informed stocking decisions well in advance or even in real-time,
Personalized offers demand precise control over stock levels to ensure a seamless and satisfying customer experience. GenAI is ushering in a new era of hyper-personalized content.
Access to real-time data on what consumers are viewing, clicking and purchasing is non-negotiable. A robust GenAI tool can predict demand at the item level, streamlining inventory management, boosting sales and reducing operational costs.
PYMNTS Intelligence has also identified several innovative companies offering GenAI solutions tailored to smaller businesses seeking to enhance their personalization efforts
PYMNTS Intelligence has spent more than a year analyzing the return on investment (ROI) that GenAI delivers to middle-market firms, and the findings are compelling.