<ul data-eligibleForWebStory="true">Starting with technology is a failure of product thinking for those shipping products at scale.Considering the problem first before delving into GenAI is crucial to avoid solving imaginary issues and wasting resources.GenAI should not be the starting point, but rather a solution that naturally emerges as effective for addressing a specific problem.The focus should be on good product practice and avoiding a trust hit from users if GenAI features do not deliver effectively.