NVIDIA CEO, Jensen Huang, urged people to embrace AI as ServiceNow showcased futuristic AI avatars during a keynote at the Knowledge 24 conference.
The demo highlighted how AI advancements can revolutionize customer service interactions, with a digital avatar swiftly assisting a customer with internet connection issues.
NVIDIA and ServiceNow are collaborating on generative AI capabilities to enhance enterprise operations, including IT services, human resources, and customer support.
The use of AI avatars aims to improve customer experience by providing empathetic and efficient support, with possibilities for visual interactions being explored.