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Getting Started with Root Cause Analysis: A Step-by-Step Guide

  • An RCA-type question typically places you in the role of a PM at a company, where you’re presented with a specific situation.
  • While finding the root cause is important, the evaluation focuses more on how you approach the problem.
  • Structured Thinking, Communication, Time Management & Process Over Outcome are key evaluation criteria.
  • Breaking down metrics is an essential part of RCA.
  • When solving an RCA, professionals typically explore three key factor categories.
  • A common pitfall for many candidates is approaching RCA with a predefined list of questions.
  • Root Cause Analysis is a powerful tool for problem-solving in product management.
  • In the coming weeks, I’ll be sharing more mock interviews, detailed tech and product breakdowns, and practical tips to sharpen your product management skills.
  • Whether you’re preparing for an interview or tackling real-world challenges, there’s plenty more to come!
  • If you found this helpful, hit that clap button, share it with your network, and follow me for more actionable content.

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