Only one in five UK adults believe social media platforms are doing enough to tackle payment scams, according to a survey by Tunic Pay and Opinium.
69% of respondents believe social media firms have the power to do more to prevent scams, with 51% holding banks and social media platforms equally responsible for failing to prevent scams.
66% of respondents believe banks should work harder to check payment recipients before transactions go through.
Over £150 million were lost to authorised push payment (APP) scams in the UK in the first half of this year, causing concerns about using social media platforms.