AI products initially appeared magical, but real-world usage revealed limitations in work scenarios.
Horizontal AI tools offer broad creativity but may lack precision for industries like healthcare, law, or finance where vertical tools are needed for surgical precision.
Horizontal tools like Swiss Army knives are not suitable for vertical tasks requiring accuracy to avoid costly errors and risks.
When developing or marketing AI products, the choice between horizontal and vertical tools should be intentional based on the specific use case rather than aiming for AI to do everything.