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How a Consumer Services Company Embraced Professional Scrum to Fuel Growth
- A consumer services company embraced Professional Scrum to improve product development and team collaboration.
- Challenges included shifting priorities, inconsistent execution, and lack of clear ownership due to rapid growth.
- The organization lacked full alignment around Professional Scrum, mainly going through the motions without embracing values.
- Initiative led by Head of Operations aimed to shift from rudimentary Scrum use to Professional Scrum for better agility.
- Key transformations included forming cross-functional Scrum Teams, empowering self-management, and introducing dedicated Scrum Masters.
- Scrum was extended to physical product development with creative translations to adapt concepts to a culinary environment.
- The Scrum methodology in culinary development led to reduced development time, consistent quality, and improved market responsiveness.
- Adoption of Professional Scrum resulted in doubled revenue, increased release frequency, and significant metric improvements.
- Scrum facilitated faster feature delivery, increased revenue by 5%, and decreased development time by 79%.
- Improved product quality and market responsiveness contributed to enhanced customer satisfaction and business growth.
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