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How Corporate Digital Banking Platforms Can Help Meet Clients’ Needs 

  • Corporate digital banking platforms and channels are key areas of focus for meeting client needs and driving engagement in corporate banking.
  • IT spending for corporate banking is increasing, with a focus on digital solutions, but innovation budgets remain modest.
  • Banks are urged to invest in technology infrastructure to enhance services like liquidity management and fraud prevention.
  • There is a push towards integrating AI, blockchain, cloud adoption, and real-time analytics into corporate treasury and finance products.
  • Corporate-to-bank channel connectivity is vital for supporting businesses, especially in the era of open banking and embedded finance.
  • Leading transaction banks prioritize the digital experience to enhance client engagement and relationships.
  • Flexible user experience architecture in corporate digital banking platforms allows for tailored client interfaces and experiences.
  • A design system approach is increasingly used to ensure consistency, usability, and engagement in corporate digital banking platforms.
  • Modernizing digital banking platforms involves careful evaluation of technology, vendor solutions, and talent investment.
  • Patricia Hines, a seasoned researcher in corporate banking and global transaction services, emphasizes the importance of technology adoption in financial services.

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