Corporate digital banking platforms and channels are key areas of focus for meeting client needs and driving engagement in corporate banking.
IT spending for corporate banking is increasing, with a focus on digital solutions, but innovation budgets remain modest.
Banks are urged to invest in technology infrastructure to enhance services like liquidity management and fraud prevention.
There is a push towards integrating AI, blockchain, cloud adoption, and real-time analytics into corporate treasury and finance products.
Corporate-to-bank channel connectivity is vital for supporting businesses, especially in the era of open banking and embedded finance.
Leading transaction banks prioritize the digital experience to enhance client engagement and relationships.
Flexible user experience architecture in corporate digital banking platforms allows for tailored client interfaces and experiences.
A design system approach is increasingly used to ensure consistency, usability, and engagement in corporate digital banking platforms.
Modernizing digital banking platforms involves careful evaluation of technology, vendor solutions, and talent investment.
Patricia Hines, a seasoned researcher in corporate banking and global transaction services, emphasizes the importance of technology adoption in financial services.