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How e& and IBM are shaping the future of AI and FinTech innovation

  • The telecommunications industry is rapidly evolving towards AI, FinTech, and content services to create new revenue streams and compete with OTT providers.
  • AI in telecommunications is driving enhanced customer experiences and operational efficiencies, with e& focusing on telecom operations integrated with advanced technology solutions.
  • Harrison Lung of e& discussed the growth in revenue and net profit through AI journey, foreseeing AI's significant impact by 2025.
  • AI is reshaping the telecom industry by optimizing networks, personalizing content, improving cybersecurity, and driving operational efficiencies.
  • Despite the opportunities AI provides, challenges remain in regulation, governance, and data compliance across different countries.
  • Partnerships like e& and IBM are driving AI governance, research, and enterprise solutions to ensure responsible AI implementation and compliance.
  • Beyond research, e& and IBM are collaborating on an AI governance framework for transparency, compliance, and ethical AI usage across industries.
  • IBM's global presence and technology portfolio offer valuable insights and expertise for e& to leverage in scaling its technology ambitions.
  • The partnership aims to develop an end-to-end AI governance platform and framework to manage AI initiatives and processes effectively.
  • The collaboration focuses on ensuring compliance, transparency, and governance in AI operations while leveraging IBM's expertise and infrastructure.

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