The telecommunications industry is rapidly evolving towards AI, FinTech, and content services to create new revenue streams and compete with OTT providers.
AI in telecommunications is driving enhanced customer experiences and operational efficiencies, with e& focusing on telecom operations integrated with advanced technology solutions.
Harrison Lung of e& discussed the growth in revenue and net profit through AI journey, foreseeing AI's significant impact by 2025.
AI is reshaping the telecom industry by optimizing networks, personalizing content, improving cybersecurity, and driving operational efficiencies.
Despite the opportunities AI provides, challenges remain in regulation, governance, and data compliance across different countries.
Partnerships like e& and IBM are driving AI governance, research, and enterprise solutions to ensure responsible AI implementation and compliance.
Beyond research, e& and IBM are collaborating on an AI governance framework for transparency, compliance, and ethical AI usage across industries.
IBM's global presence and technology portfolio offer valuable insights and expertise for e& to leverage in scaling its technology ambitions.
The partnership aims to develop an end-to-end AI governance platform and framework to manage AI initiatives and processes effectively.
The collaboration focuses on ensuring compliance, transparency, and governance in AI operations while leveraging IBM's expertise and infrastructure.