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How GitHub engineers tackle platform problems
- GitHub engineers use a Gundam model analogy to explain the difference between product and platform engineering roles.
- Platform engineers provide tools and support for building products, while product engineers construct the final product.
- GitHub's platform engineering team shifted from addressing external customer issues to internal ones, requiring a new approach.
- Understanding the domain, networking fundamentals, infrastructure as code, and distributed systems are key for solving platform problems.
- Knowledge sharing and collaboration among engineers play a crucial role in problem-solving and innovation.
- Platform changes can have a wide impact radius, requiring thorough monitoring, telemetry, and postmortems to assess and address impacts.
- Testing changes in a distributed environment like GitHub involves infrastructure as code, end-to-end testing, and ensuring self-healing capabilities.
- Implementing changes host-by-host allows for individual rollback and prevents unaffected hosts from being impacted.
- GitHub's platform engineering work is crucial for ensuring smooth operations and faster, more reliable product delivery for developers.
- Continuous improvement and testing are essential for maintaining a healthy platform and meeting customer needs.
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