<ul><li>Mahex, a local delivery service, delivered a package from Shiraz to Tehran, a distance of 1,000 km, in just 24 hours, exceeding expectations and highlighting the power of speed and precision.</li><li>In contrast, other delivery services failed to meet basic expectations, with delays, poor communication, and a lack of customer prioritization.</li><li>Lessons for product managers and business leaders include under-promising and over-delivering, investing in operational efficiency, being transparent with customers, and prioritizing the customer experience.</li><li>The key to success lies in customer focus and the importance of speed, transparency, and operational excellence in every aspect of business.</li></ul>

“How I lived an Experience As a Customer, In Two Worlds Apart by Using Two Delivery Services”

Discover more