<ul data-eligibleForWebStory="false">Last mile delivery is crucial in transporting goods from distribution centers to customers.It improves customer satisfaction by ensuring direct deliveries, real-time tracking, and transparency.Key players include UPS, FedEx, and smaller startups utilizing drones and robots.Challenges like cost and speed are tackled with technology-driven solutions and innovative approaches.Emerging trends include same-day delivery and new models like Crowdsourced Delivery.