Online Travel Agencies (OTAs) utilize data to recommend hotels by collecting both explicit and implicit data from users.
Explicit data includes information like destination, travel dates, number of guests, budget, star rating, and amenities provided by users.
Implicit data collected by OTAs includes search history, browsing behavior, booking history, user reviews, device and location information, and sometimes social media connections.
Data collected, both explicit and implicit, is fed into algorithms to provide personalized hotel recommendations based on user preferences.
The system continuously learns and evolves, refining recommendations based on user interactions and feedback.
Benefits for travelers include a personalized experience, time savings, discovering hidden gems, and improved value when using OTAs for hotel bookings.
Understanding how these data-driven systems work can lead to better hotel choices and more satisfying trips for users.