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How Real-Time Dashboards Transformed Decision-Making at Shiprocket Omuni

  • Shiprocket Omuni's Product Manager was given the task to increase speed without specifics.
  • By mapping the entire operation, the Product Manager discovered that systems were not communicating properly.
  • Using QlikView, a real-time dashboard was created to visualize the status mismatches and present the problem to the management.
  • With the shared reality provided by the dashboard, cross-functional teams tackled the issues, leading to significant improvement in speed and customer satisfaction.

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