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How To Break Process Theater Using Outcome Orientation
- Process Theater occurs when teams focus on following processes without seeing the value or achieving desired outcomes.
- It is like going through the motions without meaningful results, such as tracking the presence of objectives without driving decisions.
- The 'underpant gnomes' problem symbolizes missing the middle layer of connecting process to outcomes effectively.
- To combat Process Theater, it is crucial to define behaviors that bridge the gap between process compliance and actual impact.
- The key lies in creating alignment with autonomy, allowing teams to move strategically while making decisions independently.
- Building trust is essential for empowering teams and shifting towards decentralized decision-making for better outcomes.
- Mapping outcomes and defining key results in objectives can provide direction and flexibility towards desired behavioral changes.
- Leaders should identify and address behaviors driven by process theater to align actions with intended outcomes.
- Using outcome mapping and setting meaningful objectives can help organizations break free from process theater and focus on impactful results.
- Measuring qualitative outcomes and behavioral changes rather than just quantitative metrics is crucial for driving real, sustainable traction.
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