In order to bring structure to a chaotic project in Jira, it is important to get to know the development team and understand the product.
By joining daily standups, having 1:1 sessions with team members, and conducting user sessions, a good understanding of the team's energy and rituals as well as the product itself can be gained.
Making small, incremental changes to improve efficiency and streamlining workflows within Jira can help in organizing and prioritizing work.
Introducing additional initiatives based on user insights and leveraging Jira's Goals Feature can provide a transparent roadmap for the team and stakeholders.