Successful products create habits by embedding themselves into users’ daily routines.
Retention has multiple layers such as Activation Rate, Day 1 Retention, Engagement Rate, Monthly Retention Rate, and Churn Rate which help in understanding user engagement over time.
To build user retention, implement intentional strategies such as reducing friction in onboarding, personalizing user journeys, offering milestone rewards, and using push notifications to remind users of value.
Common mistakes leading to user churn include bad onboarding, low engagement features, ignoring competitive threats, and over-reliance on discounts.