<ul><li>Carole Robin spent over 20 years teaching the Stanford Graduate School of Business course Interpersonal Dynamics, commonly known as 'Touchy Feely'. She founded a nonprofit called Leaders in Tech, which helps Silicon Valley executives build leadership and interpersonal skills.</li><li>Building robust relationships brings benefits in both personal and professional life. To deepen connections, embrace the 15% rule, address minor irritations early, practice vulnerability, and use the 'three realities' framework.</li><li>When giving feedback, remember the three realities: motives and intent, what is said and done, and the impact on the recipient. Practice genuine inquiry without judgment and avoid using phrases that lead to statements rather than emotional expressions.</li><li>Failure should be seen as Another F*cking Opportunity for Growth (AFOG), and investing energy into unpacking lessons can lead to recovery and growth.</li></ul>

How to build deeper, more robust relationships | Carole Robin (Stanford GSB professor, “Touchy Feely”)

Discover more