Step 1: Find the Right Email Address. Lazada’s official customer service email can be found on their Contact Us page.Step 2: Craft a Clear Subject Line. Use a specific subject line to prioritize your case.Step 3: Include All Key Details. Mention order number, explain the issue, and attach necessary documents.Step 4: Send & Follow Up. Send the email and follow up if necessary. Lazada usually responds in 24-48 hours.