A concise description of an issue that negatively impacts an organization is called a business problem statement.
The Work is reframed as a problem that needs to be solved rather than a solution such as a feature(s) to build.
A good Business Problem Statement comprises 4 key elements.
The first element decides the Why (Goals).
The second element is about Real Data, Real Problems (Observations).
The third element is about the right people, Users/Stakeholders(Who).
The fourth element focuses on the consequences of ignoring the problem (Impact).
Business Problem Statements have various benefits.
Business Problem Statements help in gaining a deeper understanding of business/user's pain points, which results in solutions that better meet actual needs.
A few tips to craft feasible Business Problem Statements are: involve the complete team, avoid ‘Jumping to Solutions, Select the Right Level, Continuous Refinement, and Focus on the ‘Why.