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How To Create Business Problem Statements

  • A concise description of an issue that negatively impacts an organization is called a business problem statement.
  • The Work is reframed as a problem that needs to be solved rather than a solution such as a feature(s) to build.
  • A good Business Problem Statement comprises 4 key elements.
  • The first element decides the Why (Goals).
  • The second element is about Real Data, Real Problems (Observations).
  • The third element is about the right people, Users/Stakeholders(Who).
  • The fourth element focuses on the consequences of ignoring the problem (Impact).
  • Business Problem Statements have various benefits.
  • Business Problem Statements help in gaining a deeper understanding of business/user's pain points, which results in solutions that better meet actual needs.
  • A few tips to craft feasible Business Problem Statements are: involve the complete team, avoid ‘Jumping to Solutions, Select the Right Level, Continuous Refinement, and Focus on the ‘Why.

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