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How to fix external drive not showing up in the Files app on iPhone or iPad
- This guide outlines troubleshooting steps when an external drive or SD card doesn't show up in the Files app on iPhone or iPad.
- Force quitting the Files app and restarting it generally brings the connected drive to the Locations list.
- Check the connection of the external device and ensure the adapter doesn't require too much power for iOS device port.
- Disconnecting other devices and restarting iPad or iPhone helps resolve temporary bugs or glitches.
- Reformatting the external drive into a file format supported by Apple may also help.
- Check mobile device compatibility with external storage devices to avoid hardware being incompatible with the mobile device.
- Update the iOS device to its latest Software Update to fix any system bugs causing the issue.
- Deleting and reinstalling the Files app or resetting all settings is the last resort in resolving the issue.
- It is recommended to match the external storage device with the mobile device model, MFi or works with iPhone certification or a similar mention.
- Additionally, reading the external drive's manual or contacting the manufacturer for assistance can be helpful.
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