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How to make value flow without interruptions in SAFe
- Andrew Sales, chief methodologist and SAFe Fellow at Scaled Agile, Inc. proposed 8 flow fundamentals for improving flow of customer value in SAFe systemically.
- Visualizing and limiting work in progress improves team capabilities but does not solve the systemic problems of flow at higher levels.
- Addressing bottlenecks can be done by increasing capacity, replanning work or learning new skills, but first move to the right on the Org Topologies map to make teams more specialized.
- Minimizing hand-offs and dependencies can be achieved by reorganizing around value at ART or Solution level, or by redefining the system design for cross-functional teams.
- Getting fast feedback requires improvements in technical feedback loops, automation, and more frequent customer reviews at ART level or higher.
- Working in small batches is essential, and proposed solutions include creating different delivery types or becoming a team of teams that work on issues at the customer level to enable vertical slicing.
- Managing queue lengths involves not committing beyond the current Program Increment and focusing on less informal work. Removing team backlogs and letting a team of teams coordinate work can also speed up the system.
- Optimizing time in the zone is made possible through optimizing meetings and events, keeping WIP low, and using collaboration patterns such as pairing and mobbing.
- Finally, remediation of legacy policies and practices may require systemic thinking using the Org Topologies map.
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