<ul data-eligibleForWebStory="false"><li>Setting up the right instrumentation was the first step to track user behavior and identify onboarding funnel leaks.</li><li>By analyzing data and user feedback, 3 major friction points were identified in the onboarding process.</li><li>Implemented fixes like allowing users to change their login email, providing temporary access during permission updates, and using login hints led to significant improvements in setup completion rates.</li><li>These small changes collectively reduced friction, improved the first-time experience, and showcased the importance of addressing onboarding issues early on.</li></ul>

How we found 3 leaks in our onboarding funnel (and what happened next)

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