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How we revamped the ASOS QA engineering competency

  • Faced with restructuring and a new product operating model, ASOS revamped their QA engineering competency to align with the changing landscape.
  • The legacy competency was based on three fundamental quality principles: test first, test automation first, and continuous quality.
  • The revamp focused on incorporating the Product Operating Model (POM) principles of 'product' and outcomes into the competency framework.
  • ASOS introduced changes in language, KPI identification, product risk management, and role distinctions to better reflect the POM.
  • The QA Learning Programme (QALP) was aligned with the competency framework to support skills development and growth.
  • New role levels were introduced in the QA engineering competency to reflect mastery of skills and ability to apply them effectively.
  • The revamped competency matrix aims to empower QA engineers for growth, align with the POM, and remain adaptable for the future.
  • ASOS emphasizes continuous improvement, striving to ensure that the QA engineering competency evolves in parallel with changing needs and standards.

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