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'Humans still surpass machines': Roblox has been using a machine learning voice chat moderation system for a year, but in some cases you just can't beat real people
- Roblox has been using a machine learning voice chat moderation system for a year.
- The system has had good success, but there are cases where human moderation is still better.
- At least 85% of toxic content can be covered across four major categories using keyword filtering.
- Machine learning provides consistency, but humans excel in understanding intent and exercising discretion.
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