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“I Built an AI Model to Predict Shipment RTO Risk — Here’s What I Learned”

  • A PM built an AI model to predict shipment RTO risk and shares the lessons learned.
  • RTO (Return to Origin) is a major issue in the Indian eCommerce ecosystem, and predicting RTO risk is crucial for the industry.
  • The AI model built using XGBoost achieves high precision, recall, and F1-score, and effectively distinguishes risky shipments.
  • The deployment of the FastAPI-based model required extensive debugging, but the final solution proved to be successful.

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