Infor has modernized its search capabilities using Amazon OpenSearch Service to improve its software products and offer a better service to customers.
By modernizing their use of OpenSearch Service, Infor has been able to reduce storage costs by 50%, and deliver a 94% improvement in customer search performance.
Infor’s ION OneView was built on top of Elasticsearch v5.x on Amazon OpenSearch Service, hosted across eight AWS Regions.
In addition to updating OneView’s infrastructure, Infor rewrote long-running queries, improved indexing and memory and CPU utilization, and optimized instance selection for performance.
The key benefits of modernizing Infor's ION OneView have included improved performance, reduced storage costs, and greater resilience.
By partnering with Amazon Web Services, Infor was able to reduce operational burdens and take advantage of the latest features, such as Graviton support, bug fixes, and security posture improvements.
The success of Infor's OpenSearch Service transformation demonstrates the importance of collaboration, technical expertise, and deploying best practices to meet unique workload demands.
Allan Pienaar, an OpenSearch SME, and Gokul Sarangaraju, a Senior Solutions Architect at AWS, collaborated with Arjan Hammink, a Senior Director of Software Development at Infor, to optimize Infor’s search capabilities.
Infor’s OpenSearch Service modernization empowers the company to provide an improved, high-performing search experience for their customers at a significantly lower cost.
The improvements drive Infor’s ION OneView and help process even greater data volumes.