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Infor’s Amazon OpenSearch Service Modernization: 94% faster searches and 50% lower costs

  • Infor has modernized its search capabilities using Amazon OpenSearch Service to improve its software products and offer a better service to customers.
  • By modernizing their use of OpenSearch Service, Infor has been able to reduce storage costs by 50%, and deliver a 94% improvement in customer search performance.
  • Infor’s ION OneView was built on top of Elasticsearch v5.x on Amazon OpenSearch Service, hosted across eight AWS Regions.
  • In addition to updating OneView’s infrastructure, Infor rewrote long-running queries, improved indexing and memory and CPU utilization, and optimized instance selection for performance.
  • The key benefits of modernizing Infor's ION OneView have included improved performance, reduced storage costs, and greater resilience.
  • By partnering with Amazon Web Services, Infor was able to reduce operational burdens and take advantage of the latest features, such as Graviton support, bug fixes, and security posture improvements.
  • The success of Infor's OpenSearch Service transformation demonstrates the importance of collaboration, technical expertise, and deploying best practices to meet unique workload demands.
  • Allan Pienaar, an OpenSearch SME, and Gokul Sarangaraju, a Senior Solutions Architect at AWS, collaborated with Arjan Hammink, a Senior Director of Software Development at Infor, to optimize Infor’s search capabilities.
  • Infor’s OpenSearch Service modernization empowers the company to provide an improved, high-performing search experience for their customers at a significantly lower cost.
  • The improvements drive Infor’s ION OneView and help process even greater data volumes.

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