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IoT and Data Analytics Revolutionize Public Benefits Distribution

  • Government agencies managing public benefits are under pressure to modernize service delivery while containing operational costs.
  • Integrating IoT devices such as smart kiosks and occupancy sensors can streamline benefits distribution, reduce wait times, and improve service efficiency.
  • Data mining techniques enable optimized staff scheduling, reduce wait times, and identify fraud in benefit claims.
  • Comprehensive security measures and employee training are essential for successful digital transformation in government services.

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