Despite the widespread adoption of modern technologies, the digital transformation of businesses seems to be an ongoing journey that also involves continuous innovation, adaptable leadership and skilled talent.
Eman Al-Hillawi, CEO at business consultancy, Entec Si emphasises that digital transformation transcends simple technology upgrades and is rather about the strategic integration of technologies into all areas of an organisation.
Assessing whether a business has achieved digital transformation involves examining organisational shifts and operational efficiency.
The creation of roles such as process automation experts, low-code developers and data scientists underscores how deeply embedded digital transformation is with organisations.
For lasting impact, personalised training and support tailored to individual roles should be provided.
Sustaining digital transformation beyond initial implementation requires strong leadership and a commitment to skill development.
Experts agree that artificial intelligence, machine learning, and automation will play a pivotal role in shaping the next decade of digital transformation.
The future of digital transformation lies in organisations’ ability to redefine how work gets done, integrating human expertise with technological advancements for a balanced approach to productivity and innovation.
Businesses that assume their digital journey is over may risk falling behind in the face of rapidly evolving customer expectations and competitive pressures.
Recognising digital transformation as a dynamic process that evolves with the demands of the marketplace, businesses can position themselves to thrive amid the uncertainties of the digital age.