<ul><li>Jeff Bezos, Amazon's founder, is known for innovative management strategies. One notable practice was keeping an empty chair in every meeting, symbolizing the customer.</li><li>This gesture served as a constant reminder to prioritize customer satisfaction in decision-making. Bezos emphasized that unhappy customers in the digital age have the power to influence thousands through online platforms.</li><li>The empty chair represented the most important person in the room, urging Amazon's team to always keep the customer's interests at the forefront. This strategy played a significant role in shaping Amazon's customer-centric approach, as reported by Unilad.</li></ul>

Jeff Bezos always kept one empty chair at Amazon meetings; know why

Discover more