Scrum Master Karen Suarez focuses on indicators of true agile team maturity, such as the team's ability to address tough topics, resolve conflicts, and suggest solutions.
She aims to help the team become self-organized and autonomous, where they no longer rely on her guidance.
Karen prefers simple retrospective formats like Start/Stop/Continue to encourage meaningful dialogue and address critical issues.
She emphasizes the importance of creating psychological safety for team members to comfortably address conflicts and difficult conversations.