In this article, Karthiga Seturaj, a Scrum Master, shares a failure story involving unresolved conflicts between a Product Owner and an engineering lead in an Agile team.
The conflicts escalated into organizational changes and team departures, highlighting the importance of addressing issues early and effectively.
Karthiga recommends involving the right people, leveraging feedback from retrospectives, and using data to address conflicts constructively.
She emphasizes the need for self-reflection and improvement in effectively addressing conflicts in Agile teams.