<ul data-eligibleForWebStory="true">Matthew Pizzi, Director of Product at Contentstack and former owner of Train Simple, shares insights on building a scalable LMS.He emphasizes personalization, scalability, and flexibility in creating Contentstack's Academy.The Academy offers omnichannel flexibility and supports various learning styles.Feedback from diverse user roles is crucial in shaping the platform's development.Balancing scalability with flexibility was a major challenge during the build process.Stakeholder management focused on transparency, collaboration, and maintaining alignment.AI is leveraged to optimize content creation and enhance user experiences in Academy.Future plans include advanced personalization using AI and expanding Lytics capabilities.Opportunities for automation, adaptive learning paths, and enhanced learner support are highlighted for Academy's growth.Matthew envisions Academy 3.0 with a reimagined user experience and more personalized journeys.