Bryanne Pashley is Director of Product Management at Ziff Davis, overseeing a portfolio of publications covering consumer technologies, services, and trends.
In our conversation, Bryanne talks about how she enhances and develops soft skills, such as empathy, within her team.
To start, Bryanne focuses on vision for the CNET Group's user experience.
Bryanne emphasizes the importance of both approach and delivery when communicating, and shares three main points for improving communication: diagnosing worlds, organizing thoughts clearly, and assuming good intentions.
Bryanne points out consistent communication and follow through as important soft skills.
She recommends focusing on developing empathy, asking the components that make it up, and focusing on removing otherness and exploiting motivation.
Additionally, Bryanne suggests that assuming good intentions can have a positive impact in achieving effective communication.
When working to build up talent on her team, Bryanne factors in what motivates each individual and encourages peer recognition.
When interviewing, Bryanne includes multiple perspectives and assesses a candidate's willingness to be wrong or ask a peer for input.
Bryanne considers the launch of 100 Days of Holiday initiative as one of her biggest team effort wins.