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Leader Spotlight: Fostering authentic relationships, with Michelle Dunivan

  • Michelle Dunivan, Senior Director at Best Friends Animal Society, emphasizes the importance of authentic relationships in the workplace.
  • She discusses strategies for promoting a data-driven culture, including building trust and transparency with colleagues and managers.
  • Michelle highlights the need to evangelize the data-driven perspective and work collaboratively to effect change in organizations.
  • She shares insights on getting buy-in for new ideas, emphasizing the importance of investing time to demonstrate possibilities and involve team members in decision-making.
  • Michelle recounts a success story where her team addressed data quality issues during the pandemic by engaging employees in data clean-up work.
  • When building a new team, Michelle stresses the importance of trust, authentic relationships, and assessing skill sets to ensure alignment with business needs.
  • She looks for candidates with traits like detail orientation, big-picture thinking, curiosity, and a willingness to learn from mistakes.
  • Michelle believes that failure leads to important learnings and assesses candidates' attitude towards experimentation and handling mistakes during interviews.
  • To bring a team through transformative change, she emphasizes the need for authentic relationships, transparency, and open communication to build trust and foster resilience.
  • Overall, Michelle's insights underscore the significance of trust, transparency, and relationship-building in driving cultural change and fostering success in data-driven initiatives.

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