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Leader Spotlight: How improv comedy influences product management, with Kevin Erdner
- Kevin Erdner is Senior Director of Product Management at Labcorp, with previous roles in the media and healthcare industries, notably at West Penn Allegheny Health System and Philips Healthcare.
- In a conversation, Erdner discusses how lessons from improv comedy, such as adopting a 'yes, and' culture, have influenced his approach to product management.
- Transitioning from the media to healthcare industry was driven by his passion for problem-solving and innovation in a sector where he could make a meaningful impact on people's lives.
- Adapting to the healthcare industry involved a shift towards regulatory compliance-focused KPIs, outcome-driven metrics, and the complexity of integrations and market composition.
- Lessons from the media industry, especially avoiding inside-out thinking and prioritizing user value, have influenced Erdner's approach to product strategy in healthcare.
- Erdner emphasizes the importance of putting the patient at the forefront of product priorities and efficiently navigating regulatory requirements while adding user value.
- Implementing strategies from improv comedy into business, Erdner promotes a culture of creativity, out-of-the-box thinking, and creating a safe space for idea generation within his team.
- Encouraging a balance between fostering a fun, creative environment and meeting end goals, Erdner believes that a team that enjoys their work performs better and remains focused on their purpose, especially in the healthcare sector.
- Specializing in 'disruptive change,' Erdner discusses trends in healthcare like AI adoption, patient-centric models, and outcomes-based reimbursement, and empowers his team to embrace technological advancements while ensuring solutions address real problems.
- By focusing on educating his team on AI capabilities and ethical considerations, Erdner envisions solving impactful problems in healthcare with innovative solutions and disruptive changes.
- Erdner's experiences showcase the intersection of improv comedy principles, healthcare product management, and innovative thinking, highlighting the importance of balancing creativity, compliance, and user-centric solutions.
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