Tim McConville is VP, Product Management and Design at Moda Operandi, a luxury multi-brand fashion retailer and marketplace.
In our conversation, Tim talks about leveraging success as a launchpad — rather than viewing a big win as an endpoint, recognizing it as a signal for potential greater success.
He also talks about grounding cross-functional teams to a common mission by putting everything in the perspective of customer experience.
To promote collaboration between technology and merchandising teams, Tim first grounds discussions in customer needs and problems.
Second, he emphasizes the role of a product management team as a translator, bringing individual and group goals together to create common ground.
Third, Tim leverages the power of cross-functional teams by keeping people tuned in through the entire process, from discovery through release.
Tim believes in starting small when taking risks, recognizing that success as a launchpad doesn’t have to mean starting small and going big.
At Moda, Tim uses the RICE prioritization framework in combination with a business alignment factor to ensure alignment and transparency with stakeholders.
Tim encourages his teams to set time aside for creative exploration, envisioning, prototyping, and experimentation.
Tim stresses the importance of feedback loops and providing a cohesive experience for customers and sales teams.