<ul><li>Jack Litchfield, Head of Product at Super.com, discusses the company's philosophy of experimentation and rapid learning across the organization, with a focus on truth-seeking and low ego culture.</li><li>Super.com launches at least one experiment per day, with seeding and nurturing concepts and a roadmap that maximizes volume intelligently.</li><li>Litchfield emphasizes the importance of learning from mistakes, especially in customer retention, and mentions the challenge of balancing quality while moving quickly.</li><li>To ensure product team autonomy and ownership, Litchfield empowers them to make their own calls on what the OKRs need to be and sets decentralized command as a key operating thesis.</li><li>Litchfield's philosophy also underscores the importance of being a good follower rather than always leading and knowing when to adapt and evolve for teams to succeed.</li></ul>

Leader Spotlight: The importance of rapid learning and moving forward, with Jack Litchfield

Discover more