A naukri.com initiative
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Learning by Doing, the Stuff of Amateurs
- Creating new products involves trial and error, and the fail-fast startup culture has made the process more efficient.
- There is a need for a more intelligent approach to learning to yield better and faster results in business.
- Gathering feedback directly from customers through 1-1 interactions is essential, rather than relying on focus groups.
- Listening more and talking less while observing customer behavior and needs is crucial for product development.
- Prototyping and acting out scenarios with customers can help validate ideas in the early stages of development.
- Continuous iteration and expansion of products while understanding customer value and needs is key to success.
- Competitor intelligence should be a priority to understand market dynamics and potential pitfalls.
- Customer opinions on value may not always align with the actual value provided, emphasizing the importance of understanding user expectations.
- Observing the outcomes expected by users, reporting needs, day-to-day problems, and areas of no concern can provide insights into customer value perception.
- Customers often will not commit until payment is made, highlighting the importance of turning promises into tangible results.
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