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Learnings from a Machine Learning Engineer — Part 6: The Human Side

  • The article discusses the importance of considering the human aspects in machine learning projects.
  • It emphasizes the interaction with people involved in the project and those who use the application.
  • Key human interactions mentioned include communicating technical concepts, understanding end-users, and setting clear expectations.
  • Different groups involved in a project are highlighted, including AI/ML Engineers, MLOps team, subject matter experts, stakeholders, end-users, marketing, and leadership.
  • It advocates for understanding business needs and the value AI/ML brings to an organization.
  • The importance of effectively communicating with different audiences and creating visual presentations is touched upon.
  • It discusses the role of MLOps team in deploying applications and managing infrastructure.
  • The article stresses the need for clear documentation, communication, and formal systems to avoid miscommunication in the MLOps team.
  • The significance of SMEs in handling data and training material quality is highlighted.
  • It encourages AI/ML engineers to ask relevant questions and provide clear guidance to SMEs for improving model performance.
  • The article also discusses the importance of user feedback, end-user satisfaction, and model explainability in enhancing applications.

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