The Paper Cut Problem: The author describes their experience with product quality and polish issues in their startup.
Challenges Faced: The author discusses the struggle of deciding whether to divert resources to solve minor problems and the difficulty in documenting and distributing the necessary improvements.
Engineering Pushback: The engineers did not like the sparse card approach used to address the paper cuts, which led to a slowdown in development.
Card Generation Solution: The author shares their successful experience using a card generator in ChatGPT to turn natural language or 'lazy requirements' into high-quality, formatted cards.