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Making the Flow of Work Visible with Cumulative Flow Diagrams

  • A Cumulative Flow Diagram (CFD) shows the cumulative amount of work items in various stages of a workflow over time.
  • A CFD gives a full picture of workflow health and process stability, in contrast to burn-up or burn-down charts, which only track progress.
  • You can create a CFD by tracking the cumulative items in each stage of your workflow at the same time every day, and charting that data on a stacked area graph.
  • Most work tracking tools will automatically generate a CFD for you.
  • It is ideal to track each of your major stages and any wait states they think might happen, to get clarity on processes.
  • A CFD provides insights into productivity, identifying bottlenecks, and assessing process stability.
  • It shows how much work has progressed over time, and how much is yet to be done, like a classic burn up chart.
  • CFDs demonstrate lead time (the time taken for story delivery) and cycle time (time taken for work items to move from one stage to another).
  • CFDs also allow us to see scope changes, whether they be increases or decreases.
  • A CFD can help identify flow issues and bottlenecks; it shows us where to look more deeply, to resolve the issue by adding additional approvers or setting a clear SLA on approvals.

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