Marks & Spencer (M&S) anticipates a £300 million impact on trading profits this year due to a recent cyberattack, leading to operational disruptions expected until July.
The ransomware attack has caused over £1 billion reduction in M&S's market value, primarily affecting online ordering capabilities, with website sales set to resume partially in the upcoming weeks.
The cyberattack is suspected to be orchestrated by a hacking group called Scattered Spider, compromising customer data while assuring the security of payment information.
M&S CEO Stuart Machin acknowledges the severity of the incident but remains optimistic, stating that it will not derail the company's plans for reshaping and improving technology transformation, despite the projected profit reduction of £300 million.