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M&S pauses deliveries of some food items to Ocado after cyber-attack
- Marks & Spencer has paused deliveries of some food items to Ocado due to a cyber-attack, affecting a small number of items listed on Ocado.
- The disruption caused by the hack has led to a loss of over £500 million from M&S's stock market value.
- The cyber-attack has impacted M&S's online clothing and homeware sales and led to issues with online orders and payments.
- The retailer has apologized for the inconvenience caused and reassured customers that no data breach has been detected.
- M&S has hired cybersecurity experts and implemented measures to protect its network and customer data.
- The technical issues have affected M&S's online and physical stores, with disruptions in payments and order collections.
- Shoppers have faced difficulties with online orders, returns, and payments due to the cyber-attack.
- M&S advised affected customers to wait for notifications before collecting orders and warned about potential scammers taking advantage of the situation.
- Analysts predict a short-term profit impact for M&S, with uncertainties regarding the resumption of online sales.
- M&S had reported strong sales over the Christmas period and is set to release full-year results on 21 May.
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