<ul><li>NatWest bank experienced a significant IT outage, affecting the mobile banking app and preventing thousands of customers from accessing their accounts.</li><li>Over 3,000 problems were reported on the outage-tracking site Downdetector, with customers facing difficulties since 09:10 GMT.</li><li>While online banking was claimed to be unaffected, some customers reported issues with the service; however, card payments remained operational.</li><li>The IT outage left customers unable to conduct essential transactions, prompting frustration and concerns over missed payments and late fees.</li></ul>

NatWest bank hit by major IT outage

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