Kanban Zone introduces Service Level Expectations (SLEs) to improve flow efficiency and predictability.SLEs help forecast, measure, and optimize the time work takes to move through the workflow.They provide insights into work duration, potential delays, and bottleneck identification.Teams can benefit from better forecasting and consistent delivery by using SLEs.Kanban Zone automatically calculates average time spent in each column over the past four weeks for setting SLEs.When a card exceeds the set SLE, it triggers a red alert for attention.SLEs help track delays, maintain flow, improve cycle time, and enhance delivery consistency.Unlike rigid SLAs, SLEs are gentle reminders based on historical performance, fostering continuous improvement.SLEs encourage discussions, accurate planning, and higher quality outcomes.The feature is now available on all boards, inviting users to explore its benefits for workflow optimization.