<ul><li>Authorized fraud and scam instances are increasing, causing damage to bank-customer relationships.</li><li>43% of reported fraudulent transactions are authorized fraud, including product and service scams.</li><li>Scammers posing as trusted service providers or offering monetary gain are most likely to deceive authorized users.</li><li>Financial institutions using AI or ML fraud prevention models experience lower incidences of authorized fraud scams.</li></ul>

New Report: Authorized Fraud Scams Damaging to Bank-Customer Relationships

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